FAQ

All sales are final. We do not offer refunds or accept returns for any products purchased from our store. Please carefully review your order before completing your purchase.

In the event your order is lost and/ or damaged in transit we will happily replace or refund any damaged or missing items. Photos and emails may be needed to help process those refunds.

If any problems arise with your shipment withing 14 days of delivery, please reach out and we will find a way to replace and/or fix the problem. After 14 days, we will be unable to offer any returns or exchanges on damaged products.

How are things shipped?

We primarily use USPS ground advantage to ship your order. (what used to be called First Class) General Shipping times are 2-7 days to go from me to you. You can also select priority mail for an additional charge, and those orders generally take 2-3 days to travel to you.

*Please note, USPS sometimes takes longer to deliver items than expected. We are not responsible for USPS doing whatever it is that USPS does to take longer than normal. But we do feel terrible about it.

We also endeavor to use recycled materials and reuse packaging as much as possible.

We have made the decision to stop shipping internationally, including to Canada, and currently only ship within the United States. We are sorry for this inconvenience, however, as a small business it is not financially sustainable for us.

Of course! During check out there is a place for comments. Just place your message there and I will make sure to add your message to your order!

We know you want your order quickly, and we try to process and ship as quick as possible. This is a small business run by one person, and sometimes things do not go out as quickly as I would like. Orders process in 7 days or less generally. Made to order items will take 1-2 weeks to create and ship out to you. If there is any problems, or unexpected delays in your shipment, we will reach out and let you know.